Disclaimer of liability

for using TeamViewer

Simova GmbH does not accept any liability for the programs installed on your computer or their protective devices (virus scanner or firewall). Simova GmbH assumes no liability for malfunctions not caused by it, even if they are close to the support provided. Simova GmbH assures you that our employees are adequately trained and familiar with the confidentiality and due diligence obligations.


Remote maintenance takes place in accordance with §11 BDSG.


Please note that this service is only available to you during our business hours after consultation by telephone or in writing with our staff.


  • The employee cannot see your PC without your express consent.

  • The employee cannot work with you without your express consent.

  • It is not possible to remove data from your PC without being noticed or authorized.

  • You can end the joint session at any time.


Note: By starting the TeamViewer software, you accept Simova GmbH's disclaimer of liability when using TeamViewer.

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